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FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, you will receive the exact product shown in the picture. We take great care to ensure that our product images accurately represent the item, including its color, design, and features. However, slight variations may occur due to lighting or screen settings.
Where can I view my sales receipt?
You can view your sales receipt in your account dashboard under the “Orders” or “Purchase History” section. A copy is also sent to your registered email address after each purchase.
How can I return an item?
To return an item, please visit our Returns page and follow the step-by-step instructions. Make sure the item is in its original condition and packaging. Once we receive and inspect the return, we’ll process your refund or exchange. For any help, feel free to contact our customer support team.
Will you restock items indicated as “out of stock?
Yes, we regularly restock popular items. If a product is marked as “out of stock,” you can sign up for a restock notification on the product page, and we’ll alert you as soon as it becomes available again.
Where can I ship my order?
We ship orders to all 50 U.S. states, including Alaska and Hawaii. Simply enter your shipping address at checkout, and we’ll handle the rest!
What HVAC services do you offer?
We offer a full range of HVAC services including installation, repair, maintenance, and replacement of heating, ventilation, and air conditioning systems for residential and commercial properties.
Do you provide emergency HVAC services?
Yes, we offer 24/7 emergency HVAC repair services to ensure your comfort and safety, especially during extreme weather conditions.
Are your technicians certified?
Yes, all our technicians are licensed, insured, and certified to work on a wide range of HVAC brands and systems.
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