Cookie Policy

Effective Date: January 1, 2025
Website: https://www.koolairandheatstore.com
Contact Email: koolair.dk@gmail.com
Business Address: 460 Adcock Dr, Heber Springs, Arkansas. United States. 72543

1. Overview

This Cookie Policy describes how Kool Air and Heat Store (“Company,” “we,” “our,” or “us”) uses cookies and similar technologies to recognize you when you visit our website www.koolairandheatstore.com (“Website”). It explains what cookies are, why we use them, and how you can control their use.

This policy forms part of our broader Privacy Policy and is intended to ensure transparency, compliance, and user awareness regarding data collected through automated means.

2. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to site owners.

Cookies may be:

• Session-based (expire when your browser closes), or

• Persistent (remain on your device for a defined period or until deleted).

Cookies set by the website owner (in this case, Kool Air and Heat Store) are called first-party cookies. Cookies set by third parties are known as third-party cookies and are used for analytics, advertising, and other functionalities.

3. Why We Use Cookies

We use cookies and similar tracking technologies to:

• Ensure the proper functionality of our website and e-commerce platform

• Enable core features like shopping cart, checkout, and customer login

• Improve site performance, usability, and customer service

• Understand user behavior through analytics

• Provide targeted marketing and advertising across digital platforms

4. Types of Cookies We Use

5. Examples of Cookies in Use

a. Strictly Necessary Cookies

These cookies are required to operate the website and provide services.

• woocommerce_cart_hash, woocommerce_items_in_cart – Maintain cart contents

• wp_woocommerce_session_* – Track session across pages

• PHPSESSID – Maintain login sessions

b. Performance & Analytics Cookies

Used to analyze site performance and improve user experience.

• _ga, _gid, _gat – Google Analytics (if integrated)

• Collects anonymized data such as:

  • Time spent on site

  • Pages visited

  • Referral sources

  • Device/browser information

c. Functionality Cookies

These cookies remember choices you make (e.g., region, language, login credentials).

• wordpress_logged_in_*, wp-settings-* – WordPress and user preference management

d. Marketing & Tracking Cookies

Used for remarketing and delivering personalized ads via platforms like:

• Facebook Pixel – Tracks page views, conversions, and events

• Google Ads/Remarketing – Serves HVAC-related ads to previous site visitors

Note: These are implemented only if marketing integrations are active.

6. Third-Party Cookies

Third-party service providers may also set cookies on our website, including:

• Google Analytics

• Facebook Ads Manager

• YouTube (for embedded videos)

• Payment gateways (e.g., PayPal, Stripe)

These providers may collect information such as IP address, browser type, referring URLs, and browsing activity on other websites.

We do not control the operation of these third-party cookies. Please refer to their individual privacy and cookie policies for more information.

7. Cookie Retention Periods

Cookies are retained for varying lengths depending on their purpose:

• Session cookies: Deleted once you close your browser

• Persistent cookies: Last up to 2 years (e.g., Google Analytics _ga)

• Marketing cookies: Typically remain up to 90–180 days

8. Your Choices Regarding Cookies

You have several options to manage cookies:

a. Website Cookie Consent

Upon your first visit, you may receive a cookie banner prompting you to accept or customize cookie preferences. You can modify your choices at any time.

b. Browser Settings

You can block or delete cookies via browser settings:

• Chrome: Settings > Privacy and Security > Cookies

• Firefox: Preferences > Privacy & Security > Cookies and Site Data

• Safari: Preferences > Privacy

• Edge: Settings > Site Permissions > Cookies

Blocking all cookies may affect website functionality, including cart and checkout systems.

9. Legal Compliance

We strive to comply with relevant data protection and privacy laws, including:

• General Data Protection Regulation (GDPR) — for EU users

• California Consumer Privacy Act (CCPA) — for California residents

• CAN-SPAM Act — regarding electronic marketing communications

• Children’s Online Privacy Protection Act (COPPA) — we do not knowingly collect data from users under age 13

You may have the right to access, correct, or delete any personal data collected via cookies. Requests can be submitted through the contact email listed below.

10. Updates to This Policy

We may update this Cookie Policy to reflect changes in law, technologies, or our business operations. All updates will be published on this page with a new effective date.

We recommend that you revisit this page periodically to stay informed about our use of cookies.

11. Contact Us

For questions or concerns about this Cookie Policy or our data practices, please contact us:

Kool Air and Heat Store
📍 460 Adcock Dr, Heber Springs, Arkansas. United States. 72543
📧 Email: koolair.dk@gmail.com
🌐 Website: www.koolairandheatstore.com